• I would like to post an ad. How do I start?
• I have created an account and asked to enter verification code. But I have not received an Email with verification code.
• I do not see the appropriate category or subcategory to post my ad under.
• I have posted my ad under wrong category by mistake. Can I change category?
• I have attached a wrong picture to my ad. Can I change it?
• I have posted my add, but I do not see it listed.
• I forgot my password. How can I retrieve it?
• Can I change my Email, password or name?
• I wonder if my Email will be added to different lists and used inappropriately for spam.
• Can I extend the duration of my listings before expiration or change my ad content?
• I have sold my Item Can I remove my ad completely?
• My ad has expired and taken offline. How can I resubmit it?
• My question is not listed. Can I contact you?

1. I would like to post an ad. How do I start? back to top

To start posting ads, you will need to Create a Free Account. The Email address you enter during registration will need to be verified. During verification we will send you a verification code, which you need to paste to the presented form or simply click the link from your Email. Once your Email is verified, you may start posting ads.

2. I have created an account and asked to enter verification code. But I have not received an Email with verification code. back to top

Please make sure you have entered a correct and valid Email address. Logon to the board with the Email address and password you registered and click register/update . If your Email Address is incorrect, then make necessary changes and click "Update Account". The verification code will be resend to the new address you specified. Please note: The verification code is resend only if you changed an Email Address. If you specified the correct address but for some reason the Email did not reach you, simply logon and click "resend verif. code" link on verification form.

3. I do not see the appropriate category or subcategory to post my ad under. back to top

If you cannot find appropriate category to post your ad under, please Contact Support and we will create new category if it does not contradict with our policies.

4. I have posted my ad under wrong category by mistake. Can I change category? back to top

Once you have posted your ad in our system, you are unable to change the category it was listed under. You will need to post another ad under the right category and Contact Support if you wish to delete your original ad.

5. I have attached the wrong picture to my ad. Can I change it? back to top

If you uploaded and attached a wrong picture to your ad but have not submitted the ad. You can still change the picture. On the ad submission form click "Remove" below the picture thumb. You will be directed to the picture submission form. If you have already submitted your ad, you still can change attached images. To replace, add or change the order of images, please logon to your account, click on "My Ads" link and select appropriate ad from the list. Once at the ad view page, click on "Images" link at the bottom of the page. You may now attach additional images (up to 5), remove unwanted images or simply change the order of images appearance.

6. I have posted my classified ad, but I do not see it listed. back to top

The HauteSalons Classifieds area is moderated. Every ad posted, needs to be approved before posting will apear in public areas. Once your ad has been approved and posted, you will receive an Email notification.

7. I forgot my password. How can I retrieve it? back to top

If you forgot your password, we can send your password to the Email specified in your user profile. Enter your Email at the logon form and click "Logon". If you entered a valid Email, you will be directed to the password retrieval form. Click "Email my Password".

8. Can I change my Email, password or name? back to top

You may change your profile information at any time. However if you change your Email, we will need to verify it. The procedure is the same as when you first registered.

9. I wonder if my Email will be added to different lists and used inappropriately for spam. back to top

You Email address will NOT be sold or passed to any lists. If you choose to participate in our list, you may occasionally receive Emails concerning changes in our policies, upgrades or information concerning your account.

10. Can I extend the duration of my listings before expiration or change my ad content? back to top

Sure. You may change the ad duration, and content of your ad at any time. Logon to your account, click on "My Ads" link, then click on "Edit" link in an "action" column next to the appropriate ad. You will be taken to the ad editing page.

11. I have sold my Item Can I remove my ad completely? back to top

No. You cannot delete your ad. However if you sold your item and wish to remove your ad from the list, you can disable ad by clicking "Disable" at view ad page. The ad will be removed from the list, but remain in database until its expiration date is reached. You can view your disabled ad by logging to the system, clicking "My Ads". You can enable disabled ad by clicking "Enable" at view ad page.

12. My ad has expired and taken offline. How can I resubmit it? back to top

Of course! Please send your questions or comments to our support staff through the Online Contact Form.